commvita™
Connected care platform
Outcome Intelligence · VUIT partner layer ON

commvita Outcome Intelligence

A board-level decision dashboard for an Integrated Health Organisation. Not a passive report — it answers the board’s questions — now with the voluntary & community sector woven in — and then tells you where to deploy resources next: are people healthier & more independent, is access fair and timely, are we deploying resource for the greatest impact and least inequality, is the workforce able to work without friction, and are we using voluntary & community capacity to prevent clinical escalation? Know where to act. Prove what changed. Reduce the gap.

© 2026 Commvita Digital Health Solutions Ltd. All rights reserved.
Live vs demonstrated: Live — real, API-backed platform logic (wired end-to-end today) Demonstrated — representative control surface with seeded data / illustrative UI mock-up
The four board questions. (1) Are people healthier, safer and more independent? (2) Are people getting fair and timely access to the right support? (3) Are we deploying resources where they create the greatest value and reduce inequality? (4) Is the workforce experience improving because the system is easier to work in? The VUIT partner & social-value layer is switched on, so partner-supported outcomes and social value sit on the same board scorecard, and “route to voluntary / community capacity” becomes one of the recommended actions. Every view ends in a recommended action with a confidence level.

The board answer, at a glance

A persistent board scorecard sits above six lenses — now including the VUIT Partner & Social Value layer — plus LeftShift embedded as the Shift-Maturity sub-module. Each tile is a named query that drills to exactly the people behind it — here the risk-stratification pyramid, with a tier selected to reveal its rising-risk cohorts.

Outcome Intelligence board scorecard and Population & Risk pyramid
Board scorecard + Population & Risk — 270,310 people covered, 6,208 rising-risk, Core20 share 17.9%; click a tier to drill to its cohorts

The trajectory view — did we change the slope?

Outcome Intelligence never asks “how much activity happened?” It asks the only question that matters: did the intervention change the person’s trajectory? These two views make that visible — the cohort’s path against the path it was on, and how the whole population’s outcome mix moves over time.

Cohort trajectory vs. the path without support
Independence / stability index for a rising-risk frailty cohort. The shaded wedge is the deterioration the proactive intervention avoided — the trajectory the board actually changed. The navy path adds VUIT partner support on top of clinical support — a further lift, at lower cost.
● Demonstrated — illustrative trajectory. In production the actual path is measured from risk-score history & PROMs; the counterfactual is the cohort’s modelled no-intervention baseline. The gap is the measured effect, reconciling with the people behind the cohort.

Outcome mix, moving quarter on quarter
The population’s trajectory in one picture: the improved share grows, the deteriorated share shrinks. This is the headline the board watches move.
Improved Stabilised Deteriorated
0%50%100%22%46%32%Q128%47%25%Q234%46%20%Q341%44%15%Q4
Accessible reading — outcome trajectory mix (%)
QuarterImprovedStabilisedDeteriorated
Q1224632
Q2284725
Q3344620
Q4414415

From insight to action — the point of the whole thing

Most platforms stop at the chart. Outcome Intelligence turns the chart into a decision: here is where to act next, why, who should act, and how we'll know whether it worked.

1

Insight

Frailty in Locality A ranks highest on the Resource Impact Score: high falls risk and emergency attendance, low proactive support — and outcomes are worse in the Core20 cohort.

2

Recommendation

Scale — stand up a community frailty MDT + proactive review, targeted at the rising-risk Core20 tier. A parallel Partner recommendation routes the socially-isolated sub-group to VUIT voluntary / community support — lower-cost and escalation-preventing. Confidence: High (data-complete, prior-outcome evidence).

3

Who acts & what changes

Owner: the locality frailty lead. The board sees the expected benefit (fewer crisis contacts, improved independence), the workforce impact (reduces reactive caseload) and the value impact (prevents higher-cost downstream demand).

4

Prove what changed

The same dashboard tracks it — deterioration rate, crisis escalations avoided, independence improvement and the Core20 outcome gap — so you can see whether the deployment worked, then reallocate. The loop closes.

Where to deploy resources next — ranked recommendations
The actionable core — Resource Impact Score ranks each priority with a Start / Scale / Redesign / Stop action, the reason, the expected benefit and a confidence level

One board product · six lenses and a sub-module

Population & Risk

Who needs support now?

Risk-stratification pyramid, rising-risk cohorts and Core20 share — drill to the people behind each tier.

Outcomes

Trajectory, not activity

% improved / stabilised / deteriorated and cohort improvement with the Core20 gap. Did the intervention change the person's trajectory?

Access & Inequality

Need, not navigation

Core20 vs rest on every access measure, plus gap indicators. Core20PLUS5 by default; k≥5 suppression.

Value & Resource Deployment

Impact per pound / hour

Outcome per unit of resource, four-quadrant prioritisation and the Resource Impact Score that ranks where to deploy next.

Workforce Experience

Easier to work in?

Complexity-adjusted caseload, staff-confidence pulse and the Workaround Index — don't use people as the workaround for siloed systems.

Partner & Social Value (VUIT)

Voluntary & community capacity

Referrals to VUIT, uptake, completion, partner-attributed outcomes and social value — partner support as an inequality reducer and a lower-cost alternative to clinical escalation.

Shift Maturity (LeftShift)

Embedded sub-module

LeftShift Intelligence — the three-shifts (Digital · Community · Prevention) maturity view — embedded, not duplicated.

Making inequality actionable

Every access and outcome measure splits by the Core20PLUS5 lens, and the gap indicators turn inequality into something you can act on — not just a chart to note. The point is not to show inequality; it is to close it.

Access & Inequality — Core20 gap indicators and Core20 vs rest table
Access & Inequality — access / outcome / engagement / digital-exclusion gaps, and Core20 vs rest on every measure (k≥5 suppressed)

The VUIT partner layer, switched on

With the feature flag enabled, the voluntary & community sector becomes visible on the board four ways — not as a side report, but woven into the same scorecard, drill-through and recommendations as everything else.

1

A destination for support

Referrals into VUIT partner services, acceptance rate, time-to-contact, engagement and completion — so social support is a real onward pathway, tracked end-to-end.

2

A contributor to outcomes

Outcomes, wellbeing and independence where a partner was involved, and the reduction in repeat contact / escalation after partner support — recorded as a contributing link on the person, so it reconciles on drill-through.

3

An inequality reducer

Partner support reaching Core20 / PLUS / digitally-excluded / isolated groups, and the access improvement for hard-to-reach people — the Core20PLUS5 gap, closed with social capacity.

4

A value contributor

Lower-cost non-clinical support that prevents higher-cost clinical demand, staff time released and avoided escalation — expressed as social value (configurable unit costs, labelled as estimates).

Illustrative — the board scorecard row and partner sub-section with the flag on (● Demonstrated):

Board scorecard · Partner-supported outcomes VUIT · LIVE
Referrals to VUIT
1,284
this quarter
Acceptance
78%
time-to-contact 3.1d
Completion
64%
engaged → completed
Partner-attributed outcomes
+9.2pp
independence improved
Escalation avoided
-14%
repeat contact, supported cohort
Social value (est.)
£3.10
per £1, Core20 skew
PARTNER
Recommendation — Locality A, socially-isolated frailty sub-group. Route to VUIT befriending + practical support ahead of clinical step-up. Expected benefit: fewer crisis contacts, improved independence. Value: prevents higher-cost demand. Confidence: Medium (partner outcome evidence building). Owner: locality social-prescribing lead.

● Demonstrated — illustrative UI mock-up of the VUIT surface with the feature flag enabled. Partner data arrives through the pluggable PartnerActivity adapter; no commvita schema change is required to add a partner source. Value figures are estimates.

What makes it different

1

It decides, it doesn't just display

The Resource Impact Score and Start / Scale / Redesign / Stop / Shift recommendations, each with a confidence level, tell you where to act next.

2

Outcomes, not activity — equity by default

It deliberately avoids vanity metrics (referrals processed, contacts made) and makes the Core20PLUS5 gap a first-class, actionable lens.

3

It respects the workforce

The Workaround Index quantifies how often staff compensate for system fragmentation — so the board can see and remove the friction.

4

It brings the voluntary & community sector onto the board

VUIT partner activity, partner-attributed outcomes and social value are first-class — so social capacity is deployed to prevent clinical demand, and its impact is measured, not assumed.

How it works

Built on commvita's own operational data, not a separate warehouse; person-first data-lineage means every tile reconciles with the people it counts.

LensDerived from commvitaStatus
Population & RiskPopulation Risk Pyramid · Frailty · Population Health● Demonstrated
OutcomesCare-plan goals · risk-score history · PROMs/PREMs● Demonstrated
Access & InequalityReferral Hub · Comms CRM · Deprivation Mapping (Core20PLUS5)● Demonstrated
Value & Resource DeploymentPLICS/TCOC (configurable unit costs) · outcomes · risk● Demonstrated
Workforce ExperienceTasks · Safe Staffing · Workforce Intelligence● Demonstrated
Partner & Social Value (VUIT)VUIT partner adapter — normalised PartnerActivity contract (referral · uptake · completion · outcome · social value)● Demonstrated
Shift Maturity (LeftShift)LeftShift Intelligence (embedded sub-module)● Live surface
Seeded today, live by design — and VUIT is switched on. Phase 1 ships with seeded demonstration data behind an honest provenance banner; production derives each measure from live person / risk / referral / care-plan / case / PROMs / workforce data. The VUIT partner & social-value layer is integrated — partner referrals, uptake, completion, partner-attributed outcomes and social value flow in through the pluggable PartnerActivity adapter, appear on the board scorecard, and add a “Partner” option to the deployment recommendations. Partner involvement is recorded as a contributing link on the existing person / outcome objects (not a parallel record), so partner-attributed outcomes reconcile with the same drill-through as everything else. The VUIT partner layer is now BUILT and LIVE (API-backed, fail-safe-OFF feature flag) — in the demo it is switched ON for England, Scotland, Wales, Northern Ireland and Ireland, so the partner sub-section, board-scorecard row and Partner recommendation are live (the seeded partner activity behind them is illustrative). Non-SaMD: aggregate decision-support; commissioners and clinicians make the decisions.
© 2026 Commvita Digital Health Solutions Ltd. All rights reserved. NHS ICB oversight frameworkCore20PLUS5NHS People Pulse / Staff Survey NHS PLICS / reference costsICO anonymisation (k≥5)National Data Opt-OutVUIT partner adapter (PartnerActivity)Social valueNon-SaMD