commvita
Connected care platform
Outcome Intelligence

commvita Outcome Intelligence

A board-level decision dashboard for an Integrated Health Organisation. Not a passive report — it answers four questions and then tells you where to deploy resources next: are people healthier & more independent, is access fair and timely, are we deploying resource for the greatest impact and least inequality, and is the workforce able to work without friction? Know where to act. Prove what changed. Reduce the gap.

© 2026 Commvita Digital Health Solutions Ltd. All rights reserved.
Live vs demonstrated: Live — real, API-backed platform logic (wired end-to-end today) Demonstrated — representative control surface with seeded data / illustrative UI mock-up
The four board questions. (1) Are people healthier, safer and more independent? (2) Are people getting fair and timely access to the right support? (3) Are we deploying resources where they create the greatest value and reduce inequality? (4) Is the workforce experience improving because the system is easier to work in? Every view ends in a recommended action with a confidence level.

The board answer, at a glance

A persistent board scorecard sits above five lenses (plus LeftShift embedded as a sixth — the Shift-Maturity sub-module). Each tile is a named query that drills to exactly the people behind it — here the risk-stratification pyramid, with a tier selected to reveal its rising-risk cohorts.

Outcome Intelligence board scorecard and Population & Risk pyramid
Board scorecard + Population & Risk — 270,310 people covered, 6,208 rising-risk, Core20 share 17.9%; click a tier to drill to its cohorts

The trajectory view — did we change the slope?

Outcome Intelligence never asks “how much activity happened?” It asks the only question that matters: did the intervention change the person’s trajectory? These two views make that visible — the cohort’s path against the path it was on, and how the whole population’s outcome mix moves over time.

Cohort trajectory vs. the path without support
Independence / stability index for a rising-risk frailty cohort. The shaded wedge is the deterioration the proactive intervention avoided — the trajectory the board actually changed.
● Demonstrated — illustrative trajectory. In production the actual path is measured from risk-score history & PROMs; the counterfactual is the cohort’s modelled no-intervention baseline. The gap is the measured effect, reconciling with the people behind the cohort.

Outcome mix, moving quarter on quarter
The population’s trajectory in one picture: the improved share grows, the deteriorated share shrinks. This is the headline the board watches move.
Improved Stabilised Deteriorated
0%50%100%22%46%32%Q128%47%25%Q234%46%20%Q341%44%15%Q4
Accessible reading — outcome trajectory mix (%)
QuarterImprovedStabilisedDeteriorated
Q1224632
Q2284725
Q3344620
Q4414415

From insight to action — the point of the whole thing

Most platforms stop at the chart. Outcome Intelligence turns the chart into a decision: here is where to act next, why, who should act, and how we'll know whether it worked.

1

Insight

Frailty in Locality A ranks highest on the Resource Impact Score: high falls risk and emergency attendance, low proactive support — and outcomes are worse in the Core20 cohort.

2

Recommendation

Scale — stand up a community frailty MDT + proactive review, targeted at the rising-risk Core20 tier. Confidence: High (data-complete, prior-outcome evidence).

3

Who acts & what changes

Owner: the locality frailty lead. The board sees the expected benefit (fewer crisis contacts, improved independence), the workforce impact (reduces reactive caseload) and the value impact (prevents higher-cost downstream demand).

4

Prove what changed

The same dashboard tracks it — deterioration rate, crisis escalations avoided, independence improvement and the Core20 outcome gap — so you can see whether the deployment worked, then reallocate. The loop closes.

Where to deploy resources next — ranked recommendations
The actionable core — Resource Impact Score ranks each priority with a Start / Scale / Redesign / Stop action, the reason, the expected benefit and a confidence level

One board product · five lenses and a sub-module

Population & Risk

Who needs support now?

Risk-stratification pyramid, rising-risk cohorts and Core20 share — drill to the people behind each tier.

Outcomes

Trajectory, not activity

% improved / stabilised / deteriorated and cohort improvement with the Core20 gap. Did the intervention change the person's trajectory?

Access & Inequality

Need, not navigation

Core20 vs rest on every access measure, plus gap indicators. Core20PLUS5 by default; k≥5 suppression.

Value & Resource Deployment

Impact per pound / hour

Outcome per unit of resource, four-quadrant prioritisation and the Resource Impact Score that ranks where to deploy next.

Workforce Experience

Easier to work in?

Complexity-adjusted caseload, staff-confidence pulse and the Workaround Index — don't use people as the workaround for siloed systems.

Shift Maturity (LeftShift)

Embedded sub-module

LeftShift Intelligence — the three-shifts (Digital · Community · Prevention) maturity view — embedded, not duplicated.

Making inequality actionable

Every access and outcome measure splits by the Core20PLUS5 lens, and the gap indicators turn inequality into something you can act on — not just a chart to note. The point is not to show inequality; it is to close it.

Access & Inequality — Core20 gap indicators and Core20 vs rest table
Access & Inequality — access / outcome / engagement / digital-exclusion gaps, and Core20 vs rest on every measure (k≥5 suppressed)

What makes it different

1

It decides, it doesn't just display

The Resource Impact Score and Start / Scale / Redesign / Stop / Shift recommendations, each with a confidence level, tell you where to act next.

2

Outcomes, not activity — equity by default

It deliberately avoids vanity metrics (referrals processed, contacts made) and makes the Core20PLUS5 gap a first-class, actionable lens.

3

It respects the workforce

The Workaround Index quantifies how often staff compensate for system fragmentation — so the board can see and remove the friction.

How it works

Built on commvita's own operational data, not a separate warehouse; person-first data-lineage means every tile reconciles with the people it counts.

LensDerived from commvitaStatus
Population & RiskPopulation Risk Pyramid · Frailty · Population Health● Demonstrated
OutcomesCare-plan goals · risk-score history · PROMs/PREMs● Demonstrated
Access & InequalityReferral Hub · Comms CRM · Deprivation Mapping (Core20PLUS5)● Demonstrated
Value & Resource DeploymentPLICS/TCOC (configurable unit costs) · outcomes · risk● Demonstrated
Workforce ExperienceTasks · Safe Staffing · Workforce Intelligence● Demonstrated
Shift Maturity (LeftShift)LeftShift Intelligence (embedded sub-module)● Live surface
Seeded today, live by design — and VUIT is ready to plug in. Phase 1 ships with seeded demonstration data behind an honest provenance banner; production derives each measure from live person / risk / referral / care-plan / case / PROMs / workforce data. The VUIT partner & social-value layer is BUILT and LIVE behind a fail-safe feature flag — API-backed via a normalised partner adapter; in the demo it is switched ON for England, Scotland, Wales, Northern Ireland and Ireland, adding the partner sub-section, a board-scorecard partner row and a Partner deployment recommendation. Non-SaMD: aggregate decision-support; commissioners and clinicians make the decisions.
© 2026 Commvita Digital Health Solutions Ltd. All rights reserved. NHS ICB oversight frameworkCore20PLUS5NHS People Pulse / Staff Survey NHS PLICS / reference costsICO anonymisation (k≥5)National Data Opt-OutNon-SaMD